You are here: Home > Questions?

Prepaid Phones

Plans

Features

Special Offers

Activate My Phone

My Account

Questions?

Where to Buy

City:
or Postal Code:
Advanced search

Questions?

Frequently Asked Questions
The Plans
Getting Started
Account Top Ups

Managing Your Account
Return Policy and Customer Care
Cell Phone Features
Petro-Points and Sunoco Performance Points

Frequently Asked Questions

1.		What is included with a Petro-Canada Mobility™ mobile phone purchase? Petro Canada Mobilty cell phone Battery and standard charger (wall charger) $2.50 start-up credit User guide Quick reference guide
2.		What services are included when I join Petro-Canada Mobility? Free voice mail Free caller ID Free call waiting Free three-way calling Free incoming text messages
3.		Do I need a Petro-Canada Mobility mobile phone to use this service or can I use a phone from another mobile carrier? Yes, you must use a Petro-Canada Mobility mobile phone. We do not support other cell phones on our plans.
4.		Are there any contracts to sign? No, there are no contracts to sign.
5.		Are there activation fees? No, there are no hidden activation fees whatsoever.
6.		Will I need to go through a credit check? No credit check is required for a prepaid service.
7.		Will I ever receive a bill for services that I've used? No, you will never receive a Petro-Canada Mobility bill. Any charges you incur for calls or text messaging are automatically deducted from your account balance.
8.		Can I move my existing phone number onto my new Petro-Canada Mobility cell phone? Yes, you can move your current home or cell number onto your Petro-Canada cell phone with our Number Portability process.
9.		Are there any monthly service charges or system access fees to pay? There are no system access fees with Petro-Canada Mobility. Currently, a monthly service charge of $1.25 is required across Canada for 911 services and will be deducted automatically from your account balance on both the Anytime Plan and the Monthly Plan.
10.		Do you have a refund policy? If you’re not satisfied with your Petro-Canada Mobility prepaid phone within 15 days of your purchase, call customer service at 1 (800) 668-0220 for a full refund. See Return Policy and Customer Care for details.

The Plans

The Anytime Plan

The Monthly Plan

How many plans does Petro-Canada Mobility offer?
Petro-Canada Mobility offers two prepaid cell phone plans:

The Anytime Plan (current plan)
The Monthly Plan (new 30-day plan)

What is the difference between the Anytime Plan and the Monthly Plan?
The Monthly Plan is a prepaid plan that offers six different service bundles for talk, text, and mobile web browsing at a great value. The plan is ideal for customers who want control over their cell phone expenses and/or want a text message bundle. Account top ups and services (local minutes and text messages) purchased as part of the plan do not carry forward from month to month.

The Anytime Plan is our original Petro-Canada Mobility plan. It’s a prepaid plan that gives customers the flexibility to add as many minutes as they need. It is ideal for customers who use their phone occasionally for calling and texting. Minutes will only carry over if additional funds are placed into your account before the current account balance expires.

Can I switch between plans?
Yes. If you are already a customer on the Anytime Plan, you can switch to the Monthly Plan and vice versa. You can switch your plan online by logging in to your account, or by calling 1 (866) 788-3475. If you switch from the Monthly Plan to the Anytime Plan before your plan expiry date, any remaining services (local minutes or text messages) will be lost.

When you switch from the Anytime Plan to the Monthly Plan, an SMS message will be sent to your cell phone to confirm the change is complete.

However, you will not receive an SMS message when you switch from the Monthly Plan to the Anytime Plan.

Important! You can only change your plan online every 24 hours. Need to change your plan again within 24 hours? Contact Petro-Canada Mobility Customer Service at 1 (866) 788-3475.

The Anytime Plan

Does my account balance carry over when I top up my account?
Yes. Your account balance will carry over if you top up into your account before the current account balance expires. Then the existing balance will carry over to the new expiration date of the most recent account top up purchased.

How can I switch to the Monthly Plan?
There are three ways to switch to the Monthly Plan:

By logging in to your online account.
By calling Petro-Canada Mobility Customer Service at 1 (866) 788-3475.
By dialing 611 from your Petro-Canada Mobility cell phone.

When you switch from the Anytime Plan to the Monthly Plan, an SMS message will be sent to your cell phone to confirm the change is complete.

Important! You can only change your plan online every 24 hours. Need to change your plan again within 24 hours? Contact Petro-Canada Mobility Customer Service at 1 (866) 788-3475.

Will my account top up ever expire?
Yes, your balance will expire as follows:

$15 account top up will expire after 30 days
$25 account top up will expire after 120 days
$50 account top up will expire after 180 days
$100 account top up will expire after 365 days

However, you can prevent your account top up from expiring. If you top up your account before the current account balance expires, the existing balance will roll over to the new expiration date. Your minutes will carry forward.

The Monthly Plan

1.		How do I sign up for the Monthly Plan option? Sign up online by logging in to your account. Call 1 (866) 788-3475 from a landline. Dial 611 from your Petro-Canada Mobility mobile phone.
2.		Can I purchase additional account top ups when I run out of my contracted minutes if I’m on the Monthly Plan? Yes. You can buy one of four denominations online or at any participating Petro-Canada location: $15 $25 $50 $100
3.		Can I set up automatic account top ups? Yes. In order to set up automatic account top ups, you have to: Register for an online account. Once you are logged in to your account, set up an automatic account top up for the amount and frequency that suits your service needs.
4.		What happens if I use all my monthly service before my expiry date? If you have an account balance you can use your cell phone as you normally would; however, you will be charged at the out-of—plan service rates. See out-of-plan service rates, or visit the Monthly Plan for more details.
5.		What happens if I don’t have enough money in my account when the Monthly Plan charge is deducted on the plan expiry date? The Monthly Plan charge will not be deducted from your account balance but it will be retried every 30 days. As long as you have an account balance, you can continue to use your cell phone but you will be charged at the out-of-plan service rates.
6.		What are the out-of-plan service rates? Local Calling: 30 cents per minute. Long Distance: 60 cents per minute (any time to Canada and US); contact Petro-Canada Mobility customer service at 1 (866) 788-3475 for international rates. Text Messaging: 10 cents per outgoing text within Canada, 15 cents per outgoing text to the US and 35 cents per outgoing text to outside North America. Free incoming text messages 411 Directory Assistance: $1.99 per call plus local account top up rates.
7.		Do my minutes and outgoing text messages in my service bundle carry forward each month? No. Services (local minutes and text messages) within the Monthly Plan service bundles do not carry forward to the next month.
8.		Do I lose my account balance at the end of each month? No, you will not lose your account balance at the end of each month. As long as you pay for the Monthly Plan every 30 days, your remaining account balance will carry forward.
9.		What happens to my account balance if I do not have enough money to pay for the Monthly Plan? Will my balance expire? Your balance will carry over. For exact expiry date information, please check your account profile online or call 1 (866) 788-3475.

Getting Started

Activating Your Phone
Activating Your Phone Online
Online Account Registration

Activating Your Phone

How do I activate my mobile phone?
You can activate your phone online or by phone.

To activate online, visit Activate My Phone to activate now, or visit Online Activation for more information.

To activate by phone, follow these steps:

Ensure that your Petro-Canada Mobility phone is turned off.
Turn to the seven-digit activation code printed on the front cover of the Quick Start Guide.
Call the Petro-Canada activation line at 1 (800)596-9935
Write down your new cell phone number.

Can I keep my existing cell phone number?
Yes, please see the Number Portability section for more information.

Can I choose my own Petro-Canada Mobility phone number?
Unfortunately, Petro-Canada Mobility does not provide the option to choose a phone number.

Back to section

Activating Your Phone Online

1.		Where do I go to activate my phone online? Visit Activate My Phone, and follow our two-step activation process.
2.		What is an activation code and where do I find it? You will need the authorization code to activate your Petro-Canada Mobility handset. This seven-digit code is printed on the front cover of your Quick Start Guide.
3.		What do I do if my city is not listed in the registration screen? You should select the city where you would like to have your local calls originate from.
4.		How long do I have wait for my phone to be active once I fill out my information online? Your phone will be activated immediately after you complete the two-step activation process.
5.		I’m traveling outside of Canada. Can I activate my phone online? No, you will need to return to Canada activate your phone. When you activate your phone online, we send a text message to your handset to confirm your activation. However, if you are traveling, you will not receive this text message until you return to an area where Petro-Canada offers service.

Back to section

Online Account Registration

1.		Do I have to activate my phone first before I register online? No, you do not have to activate first before you register online.
2.		Do I have to register my phone if I want to buy account top ups online? Yes, you will need to create an online account to buy top ups online. To register an online account, you will need to use your current Petro-Canada cell phone number as the login.
3.		Why should I register online? By registering online, you can view your account balance online. This allows you to monitor your account and verify your purchases. You can conveniently purchase account top ups online in four denominations. You can also choose which plan you would like to be on, as well as which services you would like to include in your plan.
4.		Am I going to receive any information about Petro-Canada promotions if I put down my contact information? If you choose to “opt in” at registration, then Petro-Canada may send your promotions periodically.
5.		What if I forget my password? Before logging in, you can select the Forgot password? option and your password will be sent to the email address you registered with.
6.		What do I do if I have a login issue? If there is an issue logging in, you can call Petro-Canada Mobility Customer Service at 1 (866) 788-3475.

Loading Your Account with Account Top Ups

General Account Top Up Information
Buying Account Top Ups Online
Online Payment Options
Online Security
Automatic Account Top Up Purchases

General Account Top Up Information

What denominations of Petro-Canada Mobility account top ups are available?
Refill account top ups are available in $15, $25, $50, and $100 denominations. Plus, when you use your Petro-Points™ card or your Performance Points card, you’ll always collect reward points on all account top up purchases.

How do I load account top ups to my account balance?
First, you must purchase account top ups online or in-store. To purchase account top ups online, log in to your online account or visit Buying Account Top Ups Online for more details. These top ups are automatically loaded to your account.

To load your account top ups from an in-store purchase, follow these steps:

Purchase a Petro-Canada Mobility account top up refill at any participating Petro-Canada or Sunoco location within Canada.
Dial *888, at no cost from your wireless phone.
Enter the PIN number printed on the front of your Petro-Canada Mobility account top up receipt when prompted.
You will hear a confirmation of your new account balance. Press the End key to terminate the call.

Can I return my account top up if I buy too much?
No, Petro-Canada has a no refund policy on all account top ups. The full refund policy is available in our Terms and Conditions, or visit Return Policy and Customer Care for more details.

Can I add phone time to my Petro-Canada Mobility account using another provider's top up refill card, such as Rogers?
No. Only Petro-Canada Mobility account top up vouchers will work on Petro-Canada Mobility phones.

When do the days of service expire for the different denominations?

Denominations	Days of Service (for the Anytime Plan)
$15	Up to 30 days of service
$25	Up to 120 days of service
$50	Up to 180 days to service
$100	Up to 365 days of service

Will I get a warning before my account top up expires?
Yes, if your balance is below $5, you will receive a prompt before your current call is completed.

My account top up has expired. What happens to my account?
If your account top up expires, you have 45 days to refill your account before your service is disconnected. If that happens, you may also lose your Petro-Canada Mobility phone number. Fortunately, you can reconnect your Petro-Canada Mobility service, but additional charges will apply and a new mobile number may be assigned to you.

If I purchased a $100 account top up and used all of it before my 365 days of service expired, and then subsequently purchased a $25 account top up, would I have 395 days of service?
Once the $100 account top up has been used, the 365 days of service will expire. If you choose to purchase a $25 account top up, you will have up to 120 days of service upon activation.

Who do I call if I have issues with loading my phone?
If you have a problem loading your phone, you can call the Petro-Canada Customer Care phone number, 1 (866) 788-3475.

Back to section

Buying Account Top Ups Online

1.		Is my money automatically loaded to my phone when I buy account top ups online? Yes. Once your credit card information has been verified and the funds have been successfully transferred from your account, your account top up is automatically loaded to your prepaid phone.
2.		How do I know if my account top up was loaded onto my phone? You can check your account balance online or on your phone to ensure that the top up was loaded.
3.		Do I have to pay a transaction fee to load my phone? There is no transaction fee for topping up your account.
4.		Do I need to print out my receipt to load my account top ups to my phone? No, account top ups are automatically loaded to the phone number that is used as a login. Therefore you do not need to enter a PIN number when purchasing account top ups online.

Back to section

Online Payment Options

1.		What are the different methods of payment for online purchases? Accepted forms of payment include MasterCard^®, AMEX^®, VISA^® and INTERAC^®.
2.		Can I use Petro-Points to buy account top ups online? No, you can not redeem Petro-Points for account top ups online. However, you can redeem your Petro-Points at participating Petro-Canada locations for fuel savings and more.
3.		Can I purchase account top ups using a Petro-Canada Gift Card? No, not at this time.
4.		Can I cancel a transaction? Once your payment information is processed, it cannot be refunded.
5.		Can I buy account top ups as a gift for someone else? Yes, but you will have to log in to their account or give them your credit card information. This is because account top ups are automatically loaded to the phone number that was used as a login.
6.		Can I buy a $100 account top up and split it between two phones? No, account top ups purchased online will be automatically loaded to the phone number that is used as a login. Account top ups cannot be shared amongst phones.
7.		Is there a minimum/maximum amount of account top ups that I can purchase in one month? The maximum amount of account top ups you can purchase online is $150 per phone each month.

Back to section

Online Security

1.		Does Petro-Canada hold my credit card information on this site? No, the credit card information is collected and processed by Moneris. Petro-Canada does not hold this information.
2.		What is a CVD number and why do I need it? A Card Validation Digit (CVD) is a three- to four-digit code on the back of a credit card (for Visa and MasterCard). This helps ensure that the customer making the purchase is actually in possession of their credit card and therefore reduces the accounts of fraud.
3.		What is Verified by Visa (VbV) and do I have to register? Verified by Visa (VbV) is a program designed to help make shopping online more secure. By registering a password for a Visa card with the VbV service, and shopping online at VbV-enabled merchants, your card can only be used by you to make online purchases. VbV is available at no cost, exclusively to Visa cardholders. For more information please visit the Verified by Visa website. You are not required to register with Verified by Visa in order to buy account top ups. However, it is highly suggested that you do so for your own fraud protection.
4.		What is SecureCode by MasterCard and do I have to register? MasterCard SecureCode is a simple and secure way to pay at thousands of online stores. A private code known only to you and your bank, your SecureCode enhances your existing MasterCard account by protecting you against unauthorized use of your card when shopping online at participating online retailers. For more information, please visit the MasterCard SecureCode website.

Back to section

Automatic Account Top Up Purchases

1.		Can I set up automatic purchases for my account top ups? Yes. Using our Automatic Account Top Up Refill option, you can set up automatic purchases each time you make a purchase on our website.
2.		Are my 30-day payments for the Monthly Plan automatically set up to come from my account every 30 days? Yes. When you sign up for the Monthly Plan, the payment will automatically deduct every 30 days. You must ensure that your account balance remains sufficient for the payments.
3.		How do I set up automatic account top up purchases? Each time you make a purchase on our website, you will be asked if you want to make that purchase automatic. If you would like to use our automatic account top up purchase option, select “yes” to proceed with the set-up.
4.		Can I cancel my automatic account top up purchase? Yes. You can cancel purchases; however, you must cancel your automatic top up before your next payment is due. The due date of your next payment can be found in your online account.
5.		Can I change my automatic refill once it has been set up? No. Once you have set up your automatic top up purchase, the only way to change it is by cancelling the automatic account top up purchase and by then setting up a new automatic refill.
6.		Can I change my credit card number once an automatic payment has been set up? Once you have set up an automatic account top up purchase, you cannot replace your credit number. If you would like to replace your credit card number, you must cancel your automatic account top up purchase and set it up again using the new credit card number.
7.		What are my payment options for an automatic account top up purchase? We accept Visa, MasterCard and American Express. You cannot use Interac for automatic account top up purchases; however, you can use Interac to make one-time purchases.
8.		What happens if my scheduled purchase is declined? If your scheduled purchase is declined, all automatic account top up refills will be cancelled. In order to continue automatic account top up refills, you will need to set it up again.
9.		Can I set up automatic refills without making a purchase? No. Automatic refills can only be set up as you are making a purchase.
10.		Do my minutes carry over when I purchase more account top ups? Yes. If you top up your account before the current account balance expires, the existing balance will roll over to the new expiration date.

Managing Your Account

1.		How do I check my Petro-Canada Mobility account balance? Simply dial *777 and press the Send key from your Petro-Canada Mobility phone. You can also check your account balance by logging in to your online account.
2.		Can this website help transfer funds from one phone to another? No, you can only buy account top up for the phone number that you use as a login.
3.		Can I track my account on a monthly basis? Yes, you can view your account statement and see the balance online.

Petro-Canada Return Policy and Customer Care

Petro-Canada Mobility Return Policy

Customer Care

Petro-Canada Mobility Return Policy

What is Petro-Canada Mobility's return and warranty policy?
You can receive a full refund for your cell phone by calling Petro-Canada Customer Service at 1 (800) 668-0220; however, all account top ups are non-refundable.

Your phone must be sent back to Petro-Canada’s Customer Service department within 15 days from the date of purchase. Once your phone is received and inspected, you will be sent a cheque. A full copy of the Petro-Canada Mobility return policy can be found in the Terms and Conditions.

Your Petro-Canada Mobility cell phone has a one-year manufacturer’s warranty against manufacturing defects. This warranty does not include normal wear and tear, or damage caused by dropping or otherwise breaking the phone or any of its parts.

To contact the manufacturer for any hardware related issues, call 1 (888) 22-NOKIA.

Please refer to Petro-Canada Mobility Terms and Conditions for complete details.

Do you have an exchange policy?
We do not do direct exchanges. In order to exchange a phone, you must purchase a new phone and receive a refund on your original phone. However, you are able to keep your current phone number and account top up by transferring your SIM card.

What is the return policy on Bluetooth headsets?
Due to health issues concerning the ear piece, we cannot accept returns of your Bluetooth headset.

If you are experiencing hardware issues with your Bluetooth headset, please call Nokia at 1 (888) 22-NOKIA or 1 (888) 226-6542.

Customer Care

1.		How can I contact Petro-Canada Mobility customer service? Simply call 611 (a free call) from your Petro-Canada Mobility handset for account information such as account balance, or call toll-free from a landline phone by calling the Petro-Canada Mobility Customer Service number: 1 (866) 788-3475.
2.		I am not yet a customer, but I'm very interested to find out more about Petro-Canada Mobility. Who can I contact? If you are not yet a Petro-Canada Mobility customer but would like to find out more information about the program, please call us at 1 (866)788-3475 or (647) 837-2471 in Toronto. You can also send an email.
3.		My Nokia phone or Bluetooth doesn’t seem to be working, and I think there's a problem with my cell phone. Who can I contact? If you are experiencing a hardware issue with your Nokia phone or Bluetooth, please call Nokia directly at 1 (888) 22-NOKIA or 1 (888) 226-6542.

Cell Phone Features

Number Portability: Retaining an Existing Cell Phone Number

Voice Mail

International Long-Distance Calling

Text Messaging/Short Message Service (SMS)

Mobile Web Browsing

Coverage Area

Number Portability: Retaining an Existing Cell
Phone Number

1.		What is local number portability? Local number portability enable Canada's wireless phone subscribers to retain their phone number when changing service providers. This is similar to the system which is currently in place for home and business numbers. The country's major wireless carriers have given their customers the option to "port out" their phone numbers (in most areas).
2.		Can I port my landline phone number to wireless? Yes, in some cases you can keep the same phone number when transferring your landline phone service to wireless service. However, in some rural areas numbers are not eligible for number portability. Please call the Petro-Canada Activation line at 1 (800) 596-9935 to see if your existing number is eligible to be ported to Petro-Canada Mobility.
3.		Can I port my existing prepaid or post-paid wireless number to Petro-Canada Mobility? Yes, it is possible to transfer a phone number from either a prepaid or post-paid wireless service. Before considering a switch, ensure that your phone number is still active with your existing service provider. Any unused account top up minutes from your current provider will be lost. You will not be able to carry unused phone time to Petro-Canada Mobility.
4.		How does my phone number get ported in to Petro-Canada Mobility? Check the eligibility of your current phone number. Choose a Petro-Canada Mobility phone. Get ready to transfer your number by gathering the required information. Ensure the phone number is active. Call the Petro-Canada Activation Line at 1 (800) 596-9935 to initiate the process. This will take about two hours. Use your new number on your Petro-Canada Mobility phone. Learn more about porting over your existing phone number
5.		How long does it take to transfer my existing number to Petro-Canada Mobility? Transferring your phone number takes about two hours, during normal business hours. With certain rural numbers it may take up to 72 hours to complete. During this time you can still use your old number. Once the transfer is complete, your old phone will stop working and your Petro-Canada Mobility phone will now work with your old number.

Back to section

Voice Mail

1.		How do I get a voice mailbox password? Your temporary voice mail password can be found on the front of the Quick Start Guide.
2.		How do I set up my voice mailbox? Press and hold the "1" key on your Petro-Canada Mobility phone and follow the voice prompts; or, dial your 10-digit mobile phone number. Once you hear the voice mail greeting, press the pound (#) key and follow the voice prompts.
3.		How do I retrieve my voice mail messages? Press and hold the "1" key from your mobile phone or dial your 10-digit mobile phone number from another phone. When you hear the greeting, press the pound (#) key. Enter your personal voice mail password and follow the voice prompts. You may also check your voice messages from any other phone by dialing your 10-digit mobile phone number and pressing the pound (#) key when the greeting begins.

Back to section

International Long-Distance Calling

1.		Can I make international calls on my phone? Yes, as long as you make the call within areas where Petro-Canada offers service. All international and long-distance calls are subject to various rates per minute.
2.		What are the long-distance rates within Canada and the US? Long-distance calling within Canada and the US is only 45 cents per minute.
3.		What are the international calling rates outside of Canada and the U.S.? Since these rates are continually changing, please contact customer service using 611 from your Petro-Canada Mobility phone. Or, call the Petro-Canada Mobility Customer Service Number at 1 (866)788-3475.

Back to section

Text Messaging/Short Message Service (SMS)

1.		How much does text messaging cost? If you are on the Monthly Plan, text messages are free in all four of our new Talk & Text service bundles. If you are on the Anytime Plan, each outgoing text message is 10 cents. All incoming text messages are free for both plans.
2.		Can I send or receive text messages through instant messaging (e.g., MSN)? No, Petro-Canada Mobility handsets do not have this capability.
3.		Can I send an international text message? Yes, as long as the message is sent from an area where Petro-Canada offers service. All international text messages are subject to additional long distance service rates.

Back to section

Mobile Web Browsing

1.		What is mobile web browsing? Mobile web browsing provides you with access to the Internet from your cell phone. You can search for news, weather updates and sports highlights, or even update your social networking profile from your Petro-Canada Mobility phone.
2.		How do I subscribe to this service? To subscribe to mobile web browsing service online: Ensure you have a Petro-Canada Mobility data capable handset (Nokia 2680, Nokia 2720 and Nokia 2760 phones). Log in to your Petro-Canada Mobility account. With the Anytime Plan: When prompted, select “Add mobile web browsing for $10 per month.” The unlimited mobile web browsing fee is deducted from your account. You will need a minimum $12 of in your account for this service to work. With the Monthly Plan: Choose one of two “Talk, Text & Browse” bundles. To subscribe to this service by phone: Ensure you have a Petro-Canada Mobility data capable handset. Call Petro-Canada Mobility customer service from a landline at 1 (866) 788-3475. Request the "unlimited mobile web browsing" option. Once the agent confirms your request, wait five minutes, then power off your Petro-Canada Mobility phone. Power on your phone and press the "0" key for three seconds to launch your Internet browser. The unlimited mobile web browsing fee is deducted from your account. You will need a minimum $12 in your account for this service to work.
3.		Which Nokia phones are compatible with mobile web browsing? Mobile web browsing is available on: Nokia 2720 Nokia 2680 Nokia 2760
4.		How much does it cost to use mobile web browsing? The monthly service fee is $10 per 30-day period. If on the thirtieth day you do not have sufficient funds in your account for this amount, the feature will be disabled. You will need to request the service to be re-added to your account once you have added funds to your account.
5.		What sites can I visit using the Mobile Internet? Mobile Internet gives you access to all websites that are suitable for mobile devices. From your handsets WAP browser simply enter the URL/Internet address of the site you wish to visit.>
6.		Can I send email using the Mobile Internet? Yes. If you have an email service that offers a mobile portal, you may access that service from your Petro-Canada Mobility handset. Note: At this time we do not offer support for mobile device email applications that are built in to some phones.
7.		Can I upload pictures to my favourite picture storage website? Yes. Some picture messaging sites do support the upload of pictures from mobile devices without the use of email.

Back to section

Coverage Area

Where does my Petro-Canada Mobility phone work?
The Petro-Canada Mobility service operates on the largest, integrated wireless voice and data network in Canada.

View our coverage map

Can I use my Petro-Canada Mobility phone outside of Canada?
Like many other prepaid programs offered in Canada, Petro-Canada Mobility does not work outside of Canada.

Petro-Points and Sunoco Performance Points

1.		How many Petro-Points can I collect with Petro-Canada Mobility purchases? When you buy a Petro-Canada Mobility phone, account top up, or accessory, you’ll collect 20 points for every $1 spent!
2.		How many Sunoco Performance Points can I collect with Petro-Canada Mobility purchases? When you buy a Petro-Canada Mobility phone, account top up, or accessory from a participating Sunoco location, you’ll collect 20 Performance Points for every $1 spent!
3.		Can I redeem my Petro-Points for Petro-Canada Mobility products? Absolutely! Check out our Petro-Points rewards browser for more Petro-Canada Mobility rewards
4.		When I make a Petro-Canada Mobility purchase, can I collect Petro-Points and Sunoco Performance Points so that I earn points for both reward programs? No. When you purchase Petro-Canada Mobility products and services, you may collect either Sunoco Performance Points or Petro-Points — but not both. For example, when you purchase Petro-Canada Mobility products and services at participating Sunoco locations, you will earn points when you swipe your Sunoco Performance Points card. Likewise, you may only collect Petro-Points when you purchase Petro-Canada Mobility products and services in-store or online.